Support

Hatch it. Train it. Every rep counts.

Getting started

Do I need an account?

No. Repling starts you as a guest so you can train right away. To keep your progress across devices and use your account on a new phone, go to Settings → Account → Sign in or create account and use Sign in with Apple or your email. When you create a new account this way, your guest progress carries over to it.

I didn't get my email sign-in code.

Codes arrive from Repling within a minute and expire after 10 minutes. Check your spam or junk folder. You can request a new code after a minute; if you request too many in a short time, wait a few minutes and try again.

How do I change my daily workout?

In Settings → Daily goal you can set your workout length and active days. Your steps goal is under Settings → Daily steps goal.

Apple Watch and Health

Do I need an Apple Watch?

No. Repling works fully on iPhone: check off exercises as you go. With the watch app, Repling can count reps automatically and track walks.

Rep counting seems off.

• Run the arm-position calibration again in Settings → Rep detection.
• Wear the watch snugly on your wrist, and start each set from the watch when prompted.
• You can always correct the count after a set. Your corrections help us improve rep counting (see the Privacy Policy).

My steps aren't showing up.

Repling reads your daily step count from Apple Health. Make sure Repling is allowed to read Steps: open the Health app → your profile → Apps → Repling, or iOS Settings → Privacy & Security → Health → Repling. Steps update in the background, so give it a few minutes.

The watch app won't start my workout.

Open the Repling app on your watch once, make sure it's paired and unlocked, and allow Health access when asked. If it still won't start, force-quit the watch app and try again.

Crew and notifications

How do I add friends?

On the House tab, tap Crew. From there you can share your invite link or add a friend by username. You can remove or block someone at any time.

What can my Crew see?

Your username, avatar, and your Repling's species and level. Whether you finished today's workout is visible only while Settings → Privacy → Share workout completion is on.

Too many (or no) notifications?

Choose which notifications you get in Settings → Notifications. If you get none at all, check that notifications for Repling are allowed in iOS Settings.

Your account and data

How do I delete my account?

In the app, open Settings → Account → Delete account and confirm. Your account, progress and Apple Watch motion recordings are deleted immediately and can't be recovered. If you no longer have the app, email support@repling.my. Details are in the Privacy Policy.

How do I sign out?

Settings → Account → Log out. Your progress stays with your account and comes back when you sign in again.